Canberra Office ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information:

Contact details — name, email address, phone number, and business name when you submit a contact form, book a tour, or subscribe to our newsletter.
Inquiry details — the type of workspace you're interested in and any message you provide.
Usage data — anonymous analytics about how you use our website, collected via Cloudflare Web Analytics (which does not use cookies or track personal data).

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and arrange tours
Send you our newsletter (only if you've subscribed — you can unsubscribe at any time)
Understand how visitors use our website so we can improve it
Comply with our legal obligations

We will not use your personal information for purposes other than those outlined above without your consent.

How We Store Your Information

Personal information submitted through our website is stored securely using Cloudflare D1, a managed database service operated by Cloudflare, Inc. Data is encrypted in transit and at rest. We retain your information only for as long as necessary to fulfil the purposes described in this policy.

Disclosure to Third Parties

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers — such as Cloudflare (hosting and analytics) and email delivery services, who process data on our behalf and are bound by their own privacy obligations.
Legal requirements — if required by law, regulation, or legal process.

Cookies

Our website does not use cookies for tracking or advertising. Cloudflare Web Analytics is privacy-first and does not use cookies, local storage, or fingerprinting. No personal data is collected through our analytics.

Your Rights

Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Unsubscribe from our newsletter at any time
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to make a request regarding your personal information, please contact us:

Email: hello@canberraoffice.au
Address: Level 9, 161 London Circuit, Canberra, ACT 2601

Privacy Policy